61% of Consumers Would Let AI Pick Pay Later Options

Survey Respondents

2,034

Number of U.S. consumers surveyed for the report.

AI Usage in Payments

39%

Percentage of consumers who have used AI for payment-related activities in the last three months.

Consumer Openness to AI Recommendations

61%

Percentage of consumers willing to let AI recommend Pay Later options.

§ 01 Executive Snapshot

What: A report reveals that 61% of consumers are open to AI recommending Pay Later options.
Who: 2,034 U.S. consumers, PYMNTS Intelligence, and Splitit.
Why it matters: This indicates a growing acceptance of AI in financial decision-making, particularly among younger demographics.

39% of U.S. consumers have used AI for payment-related activities in the last three months.
61% of consumers would consider an AI assistant recommending Pay Later options for common purchases.
Interest in AI-driven recommendations is highest among Gen Z (80%) and millennials (78%).

The report highlights a shift in consumer behavior towards technology-assisted financial decisions, driven by generational attitudes.
As payment options evolve, the integration of AI tools could reshape traditional payment models and enhance user experience.

Immediate consequence: Companies in the payment sector should innovate their offerings to include AI-driven solutions to meet consumer demand.
Long-term implication: Adoption of AI in payment processes could lead to a significant transformation in consumer trust and engagement with financial products.

Potential risk: Consumer demand for transparency and control may hinder widespread adoption if AI systems do not meet these expectations.
Potential risk: Regulatory scrutiny around AI in financial services could pose challenges for payment providers.

Expected developments: The ongoing evolution of AI tools in payments will be monitored for consumer acceptance and regulatory response.
Future indicators of success: Consumer feedback on AI recommendation systems and their perceived effectiveness in simplifying Pay Later decisions will be critical.

§ 07

What percentage of consumers are open to AI recommending Pay Later options?

61% of consumers are open to AI recommending Pay Later options.

Who conducted the report on AI and Pay Later options?

The report was conducted by PYMNTS Intelligence and Splitit, surveying 2,034 U.S. consumers.

How does generational attitude affect the acceptance of AI in financial decisions?

Interest in AI-driven recommendations is highest among younger demographics, with 80% of Gen Z and 78% of millennials expressing openness.